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      • Open Banking - Purchase 1: with request for customer's consent and redirection
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Open Banking - Purchase 1: with request for customer's consent and redirection

When performing a purchase, the customer initiates a purchase, chooses the payment method, provides consent, and is then redirected to complete the purchase.

Countries and regions Basic availability: AT, BE, ES, DE, GR, HU, IT, IE, LT, LV, NL, NO, PL, PT
Payment currencies Basic availability: EUR (for AT, BE, ES, DE, GR, IT, IE, LT, NL, PL, PT, RO), HUF (for HU), NOK (for NO), PLN (for PL)
Payment amount limits Contact your key account manager at Benker for details. Also you can check the payment amount limits in your project by using Dashboard.
Payment processing time Contact your key account manager at Benker for details.
Currency conversion Contact your key account manager at Benker for details.
Refund
Onboarding and access fee Contact your key account manager at Benker for details.
Special considerations
  • Refer to your Benker account manager for information about countries and currencies supported by Open Banking methods (in the light of active development of this group and the capabilities of providers).
  • Taking into account the specifics of the providers and banks involved, in some cases customers must provide additional consent to make payments using open banking protocols, which adds the appropriate steps to payment scenarios (more details below).
  • Payment confirmation procedure may be used during purchase processing (more details below).
  • The option to open the checkout page in an iframe is not available.

Operations support

Interfaces
Payment Page Gate Dashboard
Purchase

You can check the payment amount limits in your project by using Dashboard. To check your payment amount limits, go to Dashboard, select the Projects section, and then click the Payment methods tab.

The following sections provide more information about the payment processing flow and the analysis of completed payments.

Purchase by using Payment Page

General information

To perform a purchase by using Payment Page with the Open Banking payment method:

  1. Send a request with all the required parameters and signature to the Benker URL.
  2. Accept the callback with the purchase result from the payment platform.

The following figure shows the complete purchase processing flow in the Open Banking payment method.



Figure 1. Purchase processing steps for a purchase by using Payment Page
  1. The customer initiates a purchase in your system.
  2. Your system sends the request for the purchase through Payment Page to the Benker URL.
  3. The checkout page is displayed to the customer.
  4. The customer chooses to make a purchase with the Open Banking payment method. The payment platform processes the received request, identifying the need to obtain additional customer consent and additional information about the customer. If such consent (and information) is required, the following steps are followed:
    1. The payment platform sends information about the need for customer's consent and additional information (if needed) to Payment Page.
    2. Payment Page displays to the customer a page with information about the need for customer's consent and additional information (if needed).
    3. The customer gives their consent, provides the necessary information (if requested), and confirms purchase processing.
    4. Payment Page sends the information provided by the customer to the payment platform.
  5. The checkout page redirects the customer to the provider service.
  6. The customer completes the purchase.
  7. The customer is redirected back to the checkout page.
  8. The provider service sends the purchase result information to the payment platform.
  9. The payment platform sends a callback with the payment result to your system.
  10. The payment platform displays the payment result to the customer on the checkout page.

Request

The following table lists the parameters that you have to include in the request for purchase through the checkout page with the Open Banking payment method.

Table 1. Basic parameters of requests to Payment Page

strictly required—the parameter must be in the initial request.

required—the parameter is required for purchase processing but using it in the initial request is optional. If you don't specify this parameter in your request, the checkout page will contain an additional field for the customer to enter the missing information. For more information on how to act in such cases, see Submission of additional payment information.

optional—the parameter is optional but adding it to the request either makes the payment process more customer-friendly or helps to increase the percentage of successful payments.

ParameterDescription

project_id
integer
strictly required

Project ID you obtained from Benker when integrating.

Example: 1234

payment_id
string
strictly required

Payment ID unique within your project.

Example: payment_47

customer_id
string
strictly required

Unique ID of the customer within your project.

Example: customer_123

customer_first_name
string
required

Customer's first name.

Example: John

customer_last_name
string
required

Customer's last name.

Example: Doe

customer_email
string
optional

Customer email address. Contact Benker support team to confirm if this parameter is required for you.

Example: johndoe@example.com

customer_account_number
string
optional

Additionally, when selecting certain banks the customer can be required to specify the International Bank Account Number (IBAN) on Payment Page, while selecting other banks the IBAN is specified on the provider side. Due to the specifics of the payment methods this number can only be specified by the customer separately and can't be used in requests.

Example: DE89370400440532013000

payment_currency
string
strictly required

Code of the payment currency in the ISO-4217 alpha-3 format.

Example: EUR

payment_amount
integer
strictly required

Payment amount in minor currency units without any decimal point or comma except for the cases when the currency doesn't have any minor currency units.

If the currency doesn't have any minor units (i.e. the number of digits for minor currency units is zero), set this parameter to the amount in the major currency units. To check whether the currency has any minor units, see Currency units and Currency codes.

Example: 100.00 EUR must be sent as 10000

force_payment_method
string
optional

Parameter that allows you to enforce the Open Banking payment method for your customer and skip the page with payment method selections.

To enforce the Open Banking payment method and skip the page with payment method selection, add the force_payment_method parameter to the request and set its value to open-banking. For more information about enforcing payment methods, see Preselecting payment methods.

Example: force_payment_method: 'open-banking'

merchant_return_url
string
optional

It is recommended to specify in the request the merchant_return_url parameter with the URL for redirecting the customer to your system, so that the customer can return to your system by clicking the corresponding button on the payment form in case the customer does not grant their consent for payment processing.

Example: http://example.com/return

signature
string
strictly required

Signature created after you've specified all the request parameters. For more information about signature generation, see Signature generation and verification.
You can also add any other optional parameters to the request, if necessary. For the list of all the parameters possible in requests to Payment Page, see Parameters for opening the payment form.

Here is an example of the data from a request to open the checkout page by using EPayWidget:

EPayWidget.run(
	{
		project_id: 1234,
		payment_id: 'payment_47',
		customer_id: 'customer_123',
		customer_first_name: 'John',
		customer_last_name: 'Doe',
		customer_email: 'johndoe@example.com',
		customer_account_number: 'DE89370400440532013000',
		payment_currency: 'EUR',
		payment_amount: 10000,
		force_payment_method: 'open-banking',
		merchant_return_url: 'http://example.com/return',
		signature: 'kUi2x9dKHAVNU0FYldJrxh4yo+52Kt8KU+Y19vySO/RLUkDJrOcZzUCwX6R/ekpZhkIQg=='
	}
)

Displaying bank icons on the checkout page

In the Open Banking payment method, the payments are performed through specific banks. When making a purchase on the checkout page, the customer first chooses a payment method and then selects the bank.

The Open Banking payment method offers several options to display bank icons on the checkout page:

  • Choosing the bank in two steps First, the customer chooses Open Banking among other payment methods, and then selects the bank from the list by entering either the name of the bank or the International Bank Account Number (IBAN). This is the default behavior.
  • Displaying only banks of the Open Banking payment method For the customer to see only banks available in the Open Banking payment method (without other payment methods), add the force_payment_method parameter to the request and set it to open-banking.
  • Enforcing only one bank If you want the customer to go directly to their bank service to complete the payment (without choosing a payment method and bank on the checkout page), use the force_payment_method parameter with the open-banking value in the request, add the payment_extra_param parameter, as well as account_bank_id parameter containing the ID of the required bank. More information about bank IDs can be found at Banks available for purchase.
    Note: Please contact the Benker support team to set the value of payment_extra_param parameter.

    Here is an example of the data from a request to open the checkout page with one preselected bank by using EPayWidget.

    Figure 2. Example of the data from a request to open the checkout page with one preselected bank
    EPayWidget.run(
    	{
    		project_id: 1234,
    		payment_id: 'payment_47',
    		customer_id: 'customer_123',
    		customer_first_name: 'John',
    		customer_last_name: 'Doe',
    		customer_email: 'johndoe@example.com',
    		payment_currency: 'EUR',
    		payment_amount: 10000,
    		force_payment_method: 'open-banking',
    		payment_extra_param: 'deeplink', 
    		account_bank_id: '12345',
    		signature: 'kUi2x9dKHA5VNU0FY...vySO/RLCv1htT4DqtVUkDJrOcZzUCwX6Rek7pZhkIQg=='
    	}
    )

Callback

In the Open Banking payment method, the payment platform returns the purchase result in a callback. For the information about the callback structure, see Callbacks.

The following is an example of a callback body with information about a successfully completed purchase.

Figure 3. Example of the data from a successful purchase callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "purchase",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "method": "open-banking",
        "sum": {
            "amount": 10000,
            "currency": "EUR"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "sale",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 10000,
            "currency": "EUR"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "EUR"
        },
        "code": "0",
        "message": "Success",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

The following is an example of a callback for a declined purchase.

Figure 4. Example of the data from a declined purchase callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "purchase",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "method": "open-banking",
        "sum": {
            "amount": 10000,
            "currency": "EUR"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "sale",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 10000,
            "currency": "EUR"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "EUR"
        },
        "code": "20000",
        "message": "General decline",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

Related topics

  • Interaction concepts
  • Payment models and statuses
  • Signature generation and verification
  • Operation statuses and response codes

Purchase by using Gate

General information

To perform a purchase by using Gate with the Open Banking payment method:

  1. Send a request with all the required parameters and signature to the Benker URL.
  2. Receive a callback with the data you're required to submit.
  3. Send a request with the data to the Benker payment platform.
  4. Accept the callback with the purchase result from the payment platform.

The following figure provides the details of the purchase processing flow in the Open Banking payment method.



Figure 5. Purchase processing flow when performing a purchase by using Gate
  1. The customer initiates a purchase in your system.
  2. Your system sends the purchase request to the Benker payment platform.
  3. The payment platform sends you a response in which it acknowledges your request and provides the request validation result (for more information about the response format, see Response format). The payment platform processes the received request, identifying the need to obtain additional customer consent and additional information about the customer. If such consent (and information) is required, the following steps are followed:
    1. The payment platform sends you information about the need for customer's consent and additional information (if needed).
    2. Your system displays a page with information about the need for customer's consent and additional information (if needed) to the customer.
    3. The customer gives their consent, provides the necessary information (if requested), and confirms purchase processing.
    4. Your system sends the information provided by the customer to the payment platform.
  4. The checkout page redirects the customer to the provider service.
  5. The customer is redirected back to the checkout page.
  6. The customer completes the purchase.
  7. The customer is redirected to your system.
  8. The provider service informs the payment platform about the purchase result.
  9. The payment platform sends the callback with the payment result to your system.
  10. Your system sends the payment result to the customer.

Request

This section provides the instructions on how to build the request for purchase with the Open Banking payment method.

HTTP request method POST
Request body format JSON
API endpoint /v2/payment/open-banking/sale
Table 2. Basic parameters of a purchase request

strictly required—the parameter must be in the initial request.

required—the parameter is required for purchase processing but using it in the initial request is optional. If you omit this parameter from the request, the payment platform will request the parameter by sending your system a callback with the list of all the missing parameters you are required to submit. For more information on how to act in such cases, see Submission of additional payment information.

optional—the parameter is optional but adding it to the request either makes the payment process more customer-friendly or helps to increase the percentage of successful payments.

ObjectParameterDescription

general
object
strictly required

project_id
integer
strictly required

Project ID you obtained from Benker when integrating.

Example: 1234

payment_id
string
strictly required

Payment ID unique within your project.

Example: payment_47

signature
string
strictly required

Signature created after you've specified all the request parameters. For more information about signature generation, see Signature generation and verification.

customer
object
strictly required

id
string
strictly required

Unique ID of the customer within your project.

Example: customer_123

ip_address
string
strictly required

IP address of the customer's device.

Example: 198.51.100.47

first_name
string
required

Customer's first name.

Example: John

last_name
string
required

Customer's last name.

Example: Doe

email
string
optional

Customer email address. Contact Benker support team to confirm if this parameter is required for you.

Example: johndoe@example.com

language
string
optional

The language code of the payment page.

Example: EN

account
object
strictly required

number
string
optional

In some cases, taking into account the specifics of the bank used, the customer may be required to specify the International Bank Account Number (IBAN) on your system side, while in other cases this number is specified by the customer on the provider side or bank side. At the same time, due to the specifics of the group’s methods, even if the customer account number is indicated in the initial request, it is not taken into account during the initial processing of this request and can be requested separately.

Example: DE89370400440532013000

bank_id
string
strictly required

Customer's bank id.

Example: 593123456789

bank_code
string
optional

In some cases, taking into account the specifics of the bank used, the customer may be required to specify the bank code on your system side.

Example: 1234567890

payment
object
strictly required

currency
string
strictly required

Code of the payment currency in the ISO-4217 alpha-3 format.

Example: EUR

amount
integer
strictly required

Payment amount in minor currency units without any decimal point or comma except for the cases when the currency doesn't have any minor currency units.

If the currency doesn't have any minor units (i.e. the number of digits for minor currency units is zero), set this parameter to the amount in the major currency units. To check whether the currency has any minor units, see Currency units and Currency codes.

Example: 100.00 EUR must be sent as 10000

description
string
optional

Description.

Example: Description

return_url
object
optional

success
string
optional

The URL to redirect the customer to after the payment is successfully completed.

Example: https://example.com/success/

decline
string
optional

The URL to redirect the customer to after the payment is declined.

Example: https://example.com/decline/

return
string
optional

The URL to redirect the customer to when they prematurely terminate the payment. This URL is also used if the success and decline parameters are not specified in the request. If you don't specify any parameters of the return_url object in the request, by default Gate will redirect the customer to the URL specified in your project in Benker.

Example: https://example.com/return/

You can also add any other optional parameters to the purchase request, if necessary. For the list of all the parameters available in Gate, see API Reference.

Here is an example of the data from a request to initiate a purchase with the Open Banking payment method:

Figure 6. Example of the purchase request body
{
    "general": {
        "project_id": 1234,
        "payment_id": "payment_47",
        "signature": "kUi2x9dKHAVNU0FYldJrxh4yo+52Kt8KU+Y19vySO/RLUkDJrOcZzUCwX6R/ekpZhkIQg=="
    },
    "customer": {
        "id": "customer_123",
        "ip_address": "198.51.100.47",
        "first_name": "John",
        "last_name": "Doe",
        "email": "johndoe@example.com",
        "language": "EN"
    },
    "account": {
        "number": "DE89370400440532013000",
        "bank_id": "593123456789",
        "bank_code": "1234567890"
    },
    "payment": {
        "currency": "EUR",
        "amount": 10000,
        "description": "Description"
    },
    "return_url": {
        "success": "https://example.com/success/",
        "decline": "https://example.com/decline/",
        "return": "https://example.com/return/"
    }
}

Intermediate callbacks

Formats for intermediate callbacks and requests for obtaining consent and additional information

In cases where it is necessary to obtain additional consent from the customer and, if relevant, additional information, an intermediate callback containing the clarification_fields object is sent from the payment platform to your system each time. The nested objects of that object describe the specified objects and parameters necessary to process the payment. Such a callback may include:

The following is a fragment of a callback informing about the necessity of obtaining customer's consent.

{
  "clarification_fields": {
	"customer": {
	  "type": "object",
	  "description": "",
	  "properties": {
		"psu_consent": {
		  "type": "string",
		  "description": "Need to request the customer's consent to make a payment"
		},
		"psu_consent_text": {
		  "type": "string",
		  "description": "The text to be displayed on the payment form",
		  "default": "The consent text to be displayed to the customer"
		}
	  }
	}
  }
}

After you received information about customer's consent for purchase processing from the customer, send it to the payment platform in a new request. Listed below are the instructions on how to build the request with information about customer's consent for purchase processing.

HTTP request method POST
Request body format JSON
API endpoint /v2/payment/clarification
Table 3. Basic parameters of the request with information about customer's consent for purchase processing

strictly required—the parameter must be in the initial request.

Object Object/Parameter Description

general
object
strictly required

project_id
integer
strictly required

Project ID you obtained from Benker when integrating.

Example: 1234

payment_id
string
strictly required

Payment ID unique within your project.

Example: payment_47

signature
string
strictly required

Signature created after you've specified all the request parameters. For more information about signature generation, see Signature generation and verification.

additional_data
object
strictly required

customer
object
strictly required

psu_consent
string
strictly required

Information about obtainment of customer's consent for purchase processing. If the customer granted their consent for purchase processing, the value for this parameter must be 1.If the customer has not provided consent, then the request to continue the payment may not be sent. In such cases, after 30 minutes (or another time, if this was configured for the project used) the payment is declined. When sending requests with a psu_consent parameter value other than 1, the customer's consent is requested again.

Example: 1

psu_consent_text
string
strictly required

The text of the request for customer's consent for purchase processing displayed to the customer. The text specified as the value of this parameter must be exactly the same as the text received in the callback informing the merchant about the necessity of obtaining customer's consent. If the specified text is different, the customer's consent is requested again.

Example: The consent text displayed to the customer

In some cases, the customer may be required to specify additional details on your system's side. This data should be sent in a corresponding parameter within the additional_data object. For example, their last name in a customer.last_name parameter or the International Bank Account Number (IBAN) in the account.number parameter, etc. Confirm with your Benker account manager the list of necessary parameters.

Here is an example of the data from the request with information about customer's consent for purchase processing:

Figure 7. Example of the data from a request with information about customer's consent for purchase processing
{
	"general": {
		"project_id": 1234,
		"payment_id": "payment_47",
		"signature": "kUi2x9dKHAVNU0FYldJrxh4yo+52Kt8KU+Y19vySO/RLUkDJrOcZzUCwX6R/ekpZhkIQg=="
	},
	"additional_data": {
		"customer": {
			"psu_consent": "1",
			"psu_consent_text": "The consent text displayed to the customer"
		}
	}
}

Customer redirection

After receiving and processing your purchase request, the payment platform sends you the callback with the data for redirecting the customer to the provider service.

To redirect the customer, use the values of the following parameters in the redirect_data object:

  • url—the URL to redirect the customer to
  • body—the data to send in the request body
  • method—the HTTP method for retrieving the website page (for example, POST or GET)
  • encrypted—this is the service parameter. Ignore it.

Here is an example of the callback snippet with the data to redirect the customer.

"redirect_data": {
    "method": "GET",
    "body": [],
    "encrypted": [],
    "url": "https://example.com/redirect"
}

Callback

In the Open Banking payment method, the payment platform returns the purchase result in a callback. For the information about the callback structure, see Callbacks.

The following is an example of a callback body with the information about a successfully completed purchase.

Figure 8. Example of the data from a successful purchase callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "purchase",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "method": "open-banking",
        "sum": {
            "amount": 10000,
            "currency": "EUR"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "sale",
        "status": "success",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 10000,
            "currency": "EUR"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "EUR"
        },
        "code": "0",
        "message": "Success",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

The following is an example of a callback for a declined purchase.

Figure 9. Example of the data from a declined purchase callback
{
    "project_id": 1234,
    "payment": {
        "id": "payment_47",
        "type": "purchase",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "method": "open-banking",
        "sum": {
            "amount": 10000,
            "currency": "EUR"
        },
        "description": ""
    },
    "customer": {
        "id": "customer_123"
    },
    "operation": {
        "id": 47,
        "type": "sale",
        "status": "decline",
        "date": "2024-12-07T19:08:45+0000",
        "created_date": "2024-12-07T19:08:05+0000",
        "request_id": "1a23456bc7890de",
        "sum_initial": {
            "amount": 10000,
            "currency": "EUR"
        },
        "sum_converted": {
            "amount": 10000,
            "currency": "EUR"
        },
        "code": "20000",
        "message": "General decline",
        "provider": {
            "id": 12345,
            "payment_id": "123abc123-123",
            "auth_code": ""
        }
    },
    "signature": "U7HQO7ToISZhMPKdM4XrUKQtoYzFvoB3cs9CRd4xeYG2Q=="
}

Related topics

  • Interaction models
  • Payment models and statuses
  • Signature generation and verification
  • Operation statuses and response codes

Banks available for purchase

Banks available for purchase

When making payments using any of the Open Banking group methods, various banks that support this method may be involved. The request must contain the project and payment identifiers, signature, currency code, and payment amount, as shown in the example. Specify real payment data if possible. However, random values are also allowed.

If you have any questions about working with banks supported by the Open Banking methods, refer to your Benker account manager.

Request for the list of available banks

This section provides the instructions on how to build the request for the list of banks supported in the Open Banking payment method.

HTTP request method POST
Request body format JSON
API endpoint /v2/info/banks/open-banking/sale/grouped_list
Full API endpoint specification /v2/info/banks/open-banking/sale/grouped_list
Table 4. Parameters required in the request to get the list of banks available in the payment method

strictly required—parameter is required in the initial request.

Object Parameter Description

general
object
strictly required

project_id
integer
strictly required

Project ID you obtained when integrating with Benker.

Example: 123

payment_id
string
strictly required

Payment ID unique within the project.

If the payment is not yet created, set this parameter to a unique value.

Example: payment_47

signature
string
strictly required

Signature created after you specify all the required parameters. For more information about signature generation, see .

payment
object
strictly required

amount
integer
strictly required

Payment amount in minor currency units without any decimal point or comma except for the cases when the currency doesn't have any minor currency units.

If the currency doesn't have any minor units (i.e. the number of digits for minor currency units is zero), set this parameter to the amount in the major currency units. To check whether the currency has any minor units, see Currency codes.

Example: 100.00 EUR must be sent as 10000

currency
string
strictly required

Code of the purchase currency in the ISO-4217 alpha-3 format.

Example: EUR

account
object
strictly required

country
string
strictly required

Customer country in the ISO 3166-1 alpha-2 format.

Example: GB

You can also add any other optional parameters to the request, if necessary. For the list of all the parameters available in Gate, see API Reference.

Here is an example of the data from the request for the list of banks available in the Open Banking payment method.

Figure 10. Example of the data from the request for the list of available banks
{
	"general": {
		"project_id": 200,
		"payment_id": "ORDER_155860015",
		"signature": "K6jll2ym+PtOb3ocZtr345st...=="
	},
	"payment": {
		"amount": 10000,
		"currency": "EUR"
	},
	"account": {
		"country":"GB"
	}
}
Figure 11. Example of the response with the list of banks available in the payment method
[
	{
		"minAmount": 100, // Minimum payment amount allowed for the payment (in minor currency units)
		"maxAmount": 1000, // Maximum payment amount allowed for the payment (in minor currency units)
		"limitCurrency": "EUR", // Code of the currency used for the payment limits (minAmount and maxAmount) in the ISO-4217 alpha-3 format
		"id": 123, // Bank ID
		"abbr": "EXB", // Bank shortcut name (for internal use)
		"name": "Example Bank", // General bank name
		"nativeName": "Example Bank", // Native bank name
		"currencies": [ // Array with currencies supported by the bank
			{
				"id": 123, // Currency ID in the payment platform
				"alpha_3_4217": "EUR", // Alphabetic code of the payment currency in the ISO-4217 alpha-3 format
				"number_3_4217": "123", // Numeric code of the payment currency in the ISO-4217 alpha-3 format
				"currency_type": "fiat", // Type of the currency
				"exponent": 2 // Number of decimal places after decimal point
			}
		]
	}
]

Payment confirmation procedure

The workflow of processing purchases made with Open Banking methods implies participation of banks, and in certain cases, processing payments on the side of these banks and the provider service may take up considerable time (in some cases up to seven or more days). As a result, there can be situations when the earlier information about the payment's completion or decline contradicts the final result (for example, following a notification about a declined payment, the funds are credited to the recipient's account, or vice versa).

To ensure timely and correct notification of merchants regarding the status of payments in these cases, the Benker payment platform uses a payment confirmation procedure. When you integrate the Open Banking payment methods, discuss with your account manager the use of this procedure as well as switching of statuses of the payments with the confirmed declines to the reversed or decline status (to make monitoring and analysing payments more convenient).

The payment confirmation procedure can be performed in different ways. One of the possibilities is the following:

  1. After the customer completes all required steps, the payment is processed on the provider and bank services side while the customer is redirected to the payment interface (Payment Page or your system) where they receive the information about payment processing.
  2. A number of actions are performed on the payment platform side:
    1. The sale operation status is set to success.
    2. A callback is sent to your system about changes in the status of the operation.
    3. The payment confirmation operation is formed.
    4. The payment is assigned the awaiting confirmation status—until the provider receives information about the crediting of funds.
    5. A callback is sent to your system about changes in payment status.
  3. On the provider’s side, the final status of funds being credited is determined, after which the information about this status is sent to the payment platform.
  4. On the payment platform side, the received information is processed, as a result of which the payment confirmation operation and the payment are assigned final statuses and the corresponding callbacks are sent to your system.

The payment confirmation operation can have one of the following final statuses:

  • success—when the information about the crediting of funds to the recipient is received from a service provider side. In this case the payment status is set to success and the final callback containing the payment information is sent to your system.
  • decline—when the information regarding the funds not being credited to the recipient is received from a service provider upon expiration of the specified period (which is 7 days by default and can be changed by contacting Benker technical support).

    In such cases depending on the project settings, that were configured during integration, the following scenarios are available:

    • The reversal operation is formed automatically and the payment platform sends the following callbacks successively: an intermediate callback, containing information about the funds not being credited and the final callback, containing the information about the purchase refund and the reversed payment status.
    • The payment status is set to decline and the final callback with information that purchase was declined is sent from the payment platform to your system.

When using this procedure, you can also monitor payment and operation statuses by using the Gate API (by receiving responses to payment status requests), as well as the Dashboard interface.

Using payment confirmation via Payment Page and Gate is described in the corresponding section of this article. If you have any additional questions regarding this procedure, contact the Benker specialists.

On this page
  • Operations support
  • Purchase by using Payment Page
    • General information
    • Request
    • Displaying bank icons on the checkout page
    • Callback
    • Related topics
  • Purchase by using Gate
    • General information
    • Request
    • Intermediate callbacks
    • Customer redirection
    • Callback
    • Related topics
  • Banks available for purchase
    • Banks available for purchase
    • Request for the list of available banks
    • Payment confirmation procedure
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